Why Use a Managed Services Solution

Released on = April 11, 2007, 8:20 am

Press Release Author = Codestone

Industry = Software

Press Release Summary = The benefits of choosing a managed services solution over
employing an in-house department to handle an organisation's IT support.

Press Release Body = In an increasingly competitive business environment, where
every company is striving to have the latest revolutionary technology, IT Services
are an essential element to every organisation's success. With this in mind, the
modern CEO is under a great deal of pressure to ensure that their IT is achieving a
greater Return On Investment (ROI) than their competitors, and that they have the
most qualified team of people working to accomplish this.

However, achieving these milestones can be difficult, especially for relatively
young enterprises. Successful in-house IT management can require a large proportion
of the company's budget, not to mention a great deal of strain on the IT department.
Therefore, many companies are now using a managed service provider to help the IT
team cope with the extra burden associated with implementing and maintaining the
business' information and communication technology (ICT) assets.

Managed IT Services are designed to alleviate the procurement, implementation and
support pressures a modern IT manager or organisation may face. With a 'pick and
mix' approach, Managed Services does not have a defined 'one-size-fits all'
structure, but instead allows the customer to choose the elements with which they
require assistance or indeed outsource their entire IT function to a 3rd party.

By offering a tailored approach the client only pays for the services they identify
a need to outsource, without the cost being bloated by services they can manage
in-house.

Managed IT Service provider Codestone's Managing Director, Dan Hobson explains,
'Managed services allow our clients a broad choice in the services they outsource,
providing them with the best value for money solution, without compromising the
quality of service they receive."

With managed services, a company can select the pressure points that need additional
skills and support, the level of assistance they receive, the manner in which this
assistance is delivered (be it helpdesk, remote or on-site) and a choice of payment
methods to best suit the company.

Additionally, managed services offers a proactive approach to IT Support through
live system monitoring which allows the service provider to identify any potential
problems which may arise, and remedy them through maintenance before they become an
issue and have an impact on the buisiness. This eradicates system downtime, and the
costs and demands on resources are decreased.

By choosing managed services, an organisation can benefit from having a fully
qualified support network at a fraction of the cost of employing a full time
in-house IT maintenance team. The choice offered by managed services means that
companies have a solution to fit their budget; with the piece of mind that there is
expert help available should it be required.

The Top 5 Benefits of Implementing a Managed IT Services Solution

. Acquire skilled knowledge from a specialist
- Get the greatest expertise without having to train your staff

. Have access to the most sophisticated technology
- Without having to invest in expensive equipment

. Lower your risks
- The company will not face the burden of losing and replacing trained staff
- Do not have to worry about replacing, repairing or implementing complex technology.

. Reduce the pressure on staff
- By optimising the resources provided by managed services, staff have more time to
focus on other tasks, leading to a more efficient workforce.

. You retain ultimate control
- Yet do not have to manage the IT department, enabling you to focus upon other
areas of the business

ENDS
About Codestone
Codestone is a leading provider of business-critical software solutions for
organisations ranging from SME\'s (Small to Medium Enterprises) to major PLCs and
national organisations. The company boasts an experienced team of professionals with
wide-ranging knowledge and experience in the provision of information-based
solutions. With experience of an extensive range of requirements and business
categories, Codestone is ideally placed to offer a full life cycle service from
initial concept through to delivery and support.


Web Site = http://www.codestone.net/solutions/managed-services.php

Contact Details = Roberta Main-Millar
Tel: 01202 241141
Email: rmm@codestone.net

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